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CVS Pharmacy discontinues Salma Hayek Nuance line

By: 88 Comments

Over the past month or so, I noticed that the Salma Hayek Nuance line of products seemed to be growing scarce. Items weren’t being restocked as frequently, and the skincare and makeup displays contained a fraction of the items that had previously been on the shelves. Then, Nuance products began showing up deeply-discounted in CVS’ own ads.

I reached out to CVS a few weeks ago to see if the Nuance line, which is a personal favorite of mine, was being discontinued. Sadly, CVS has confirmed today that this is the case:

CVS Pharmacy and Salma Hayek introduced the exclusive Nuance Salma Hayek product line in 2011. Over the past six years, we’ve enjoyed a positive collaboration with Salma and we continue to admire her passion and dedication. We review customer demand for our product lines on a regular basis to ensure that we have the most up to date beauty offerings and the latest in beauty trend items, and that means from time to time, we must discontinue products to make room for new products and brands.

CVS Pharmacy is committed to continuing to grow our beauty portfolio by bringing new, exclusive and on-trend collections for our customers.

On a personal level, I’m very disappointed, because I had discovered quite a few items I really liked in this line — namely the AM/PM Super Cream and eye creams and the gel eyeliner pencils. While I was waiting for CVS to confirm news about the Nuance line, I’ve been visiting every CVS I pass by to stock up on some of my favorites. 

I also noticed that at least one of my Nuance favorites appears to have popped up under another CVS house brand name — MUA. As I mentioned, the Nuance Gel Eyeliner pencils were one of my favorite Nuance makeup items — they glide on friction and smudge-free, and they create a perfect line.

The original Nuance gel eyeliners were made in Germany, and the other day, I noticed that the MUA gel eyeliner pencils are nearly identical in style and are also made in Germany, so I picked one up. These MUA gel eyeliner pencils perform just like the Nuance ones I love. We’ll have to keep watching to see if any other former-Nuance items pop up under CVS’ own cosmetic lines. 

At the time of this writing, CVS.com has a few Nuance items left in stock if any of the items you like are still available to order online.  I was able to do one last stock-up on some favorites of mine via the website. 

Comments

  1. Thank you for your post. I have suspected this for months now, and have been scouring the internet every few weeks to find confirmation that Nuance was being phased out, and now I have it. I’m really sorry to see this line go, as I was a big fan of the skincare items, particularly the AM/PM cream and the Anti-aging serum.

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  2. My favorite item if her cosmetic collection were the lispticks. I have tried every lipstick brand from the least expensive to the highest and her lisptick are the m most moist and smooth to wear. Is like wearing a lip balm. I have also been searching every CVS to stock but I have also purchased in ebay. I have a favorite color called My Favorite which is my daily go to liptstick.

    Her products in comparison to other brands are very good. She should try another store.

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  3. I see her products are available on Amazon at a much higher price point. Do we know if Nuance will be available thru a store other then CVS & Amazon?
    Target would be great. These are very good products, love the facial cleansers, creams & have been satisfied with every make up product I have tried.

    Reply

    • Target would be amazing! I am really going to miss these products, unfortunately I just found out and have searched 3 stores in my area with no luck. Amazon has doubled the prices

      Reply

  4. So bummed out to read this. I went to my local cvs and found a nuance cream but not the anti-aging serum. It had been a while since I had been to cvs to replenish the nuance serum. About 5 months ago I got a really good deal on the rentinol capsules. They were on clearance, I bought the last two boxes. I had a feeling the nuance line would eventually be discontinued when some of the products started going on clearance and the availability of products was getting scarce. I hope Salma Hayek goes with Target or Walgreens because the skin care line is really good quality.

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  5. I am very disappointed as well about the NUANCE. SKIN CARE LINE. Where is it sold at since CVS does not sell anymore. The Nuance website still states shop CVS. Please help and not AMAZON, prices much higher.Faithful user of the Elixir serum and anti- aging moisturizer.

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    • This is disappointing to me too. I wish the company would update the Nuance website so customers could find the products they want.

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    • So sorry this product is being discontinued I have been a loyal customer for years now I love the ampm anti-aging super cream I’m at a loss now to what I will be using so disappointed

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    • We should just email and call Cvs over and over requesting these products. Demands will put salma pr7back on the shelves

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      • I really miss the retinol capsules – which for me replaced an Elizabeth Arden product at 3x the price, and the serum. I had an auto order. Really miss these. Can you believe CVS.com is still sending me out-of-stock notices!

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  6. I’m very upset that this line is no longer offered at CVS. I religiously use the blue agave curl cream for my hair. I see that it is offered elsewhere at 5 times the price I paid at CVS. I can no longer afford it. I am disappointed that Selma Hyack’s line is no longer available/affordable for the every day average woman. Her line started affordable at CVS and I feel we tried it and supported it. Now that the line has taken off due to our reviews, it’s been remarketed to an upscale group of people,

    Reply

    • Mary, the Nuance line has been completely discontinued — it’s not being remarketed. People are just reselling the CVS stock they purchased on clearance at higher prices on Amazon, Ebay and the like to make money. I believe CVS’ licensing agreement with Salma ended, and they dropped the brand. I do hope that it comes back somehow as I too am a huge fan of several of these products.

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      • I have also been scouring the internet looking for the retinol caps. If the product line is discontinued, why would the nuance website still be up redirecting to CVS?

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      • I too, am very disappointed that CVS stopped distributing the Nuance line. The skin care products were excellent, not to mention the price point being exceptional for the quality of the product. How can we request that this skincare/make-up line be distributed elsewhere, if not at CVS? Surely this is not the end of such a fantastic product?

        Reply

        • Why did CVS discontinue it??
          Maybe there was a real problem with the product?
          I’ve used practically all of the product for skin care and all were okay except the Dark Spot Corrector. I used as recommended and it have left deep skin damage and created light spots that turned my skin texture funny. Who can help me now?
          q.e.m-NEVADA

          Reply

          • I read her contract with CVS ended and chose not to continue her, don’t know why.

    • I TOO HAVE HAD THE SAME EXPERIENCE. THE BLUE AGAVE HAIR PRODUCTS MAKE MY 70 YR OLD HEAD OF HAIR LOOK LIKE A TEENAGER. THE PRICE JUMP THROUGH AMAZON IS PROHIBITIVE. BOO TO CVS.

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  8. Thank you Jill, I’m so glad you posted this information. I’ve been searching for the blue agave curl cream too and I’m SO disappointed the line has been discontinued! Too bad Salma Hayek’s Nuance website doesn’t list any contact information because I’d love to know if it will ever be back….it’s the one and only product that works on my curly hair – totally love it and have been a faithful user since 2012!

    Reply

  9. Thank you for posting this Jill – I’m in the same boat as everyone else – and was just checking on Amazon (way higher price points) and even they are out of stock. What a shame – this has been an excellent line. Will check out the MUA line and hopefully I’ll like it.

    Reply

    • The MUA eyeliners are the only thing I have found that are the same as the Nuance ones. Sadly, the excellent skincare products are simply gone :( I do wonder if Salma Hayek will licenze these to another manufacturer.

      Reply

  10. Thank you for your article. I am so sad Nuance is being discontinued! I loved the anti-aging super lotion and serum. I was about to buy more at the store when the saleswoman told me they’ve been discontinued. Are they being manufactured still in Europe?

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  11. I wish Nuance would update the website as to where we could purchase it. (Not Amazon as you all said they are too expensive).

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  12. Has anyone found a good replacement product for the Nuance AM/PM anti-aging super lotion? I too love this lotion and was shocked to see the Amazon price almost double the CVS price. Any updates would be appreciated. Thanks!

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  13. I too am so sad about the news, as I love the skin products. Please let me know if you find a good substitute!

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  14. I’m disappointed that the line has been discontinued. I’m most disappointed that Selma Hayek or the Nuance company has not commented or updated the loyal customers who loved the products.

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  15. I am a huge fan of Nuance Shampoo…best hair product I ever use. So so sad that I can’t get it anymore at CVS. Please CVS work with Selma to bring all her products back.

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  16. I agree with Sherry. I’m very disappointed that the line has been discontinued — the moisturizer worked so well on my skin — and I’m disappointed that the Salma Hayek and her company did not make any announcement to their customers. I hope they find a new distributor so production of the line can continue.

    Reply

  17. I have been a loyal user of the Nuance hair care line. And I’ve been scrambling to find suitable replacements- to no avail. I too am disappointed there hasn’t been any info or updates on the Nuance website. There isn’t a warehouse somewhere with boxes of the product? Every product made went out to CVS and was sold? I find that hard to believe! And there isn’t even a way to contact the company for answers!

    Reply

    • Jennifer I agree, it’s so disappointing when you loved the products and are now completely out! Nothing compares to the Nuance line for curly hair & I’ve been wasting money trying other brands. Where is the company or Salma Hayek…not a single response & no way to contact them?? We want to purchase Nuance products, please let us know how or where we can do so, please.

      Reply

  18. I ran through multiple CVS stores today in search of the last few Nuance Curl Cream tubes – but came up empty handed. I have found it on Amazon and ebay – but as noted above- way too expensive. I hope the Nuance company updates their site so we can access these products again!

    Reply

  19. Loved the hair care products. Really upset that CVS discontinued. Would like information if other store will pick up the line

    Reply

  23. Pls keep us updated if this product ends up at a different retailer. Love her products and at a loss of what to turn to! I hope Salma finds a new home! 🙁

    Reply

  24. Nothing made a difference on my skin like AM/PM serum.
    Really wish Selma Hayak could be informed of how many people want to use this line so it could be marketed elsewhere. Evidently CVS wasn’t good enough in promoting a line that truly made a difference, instead of one’s with just a name that does nothing.
    So disappointed.

    Reply

    • If someone has a chance, maybe they could write to Salma at her fan mail (Google itt) and telll her how upset we are

      Reply

        • I left a comment on her official Facebook page, too bad we can’t message her.

          Well, it is hard to find her fan mail address, and I don’t know if this will work, but I sent letter addressed to her at c/o Management 360, 9111 Wilshire Blvd, Beverly Hills, CA 90210

          Reply

  25. I just discovered the serums a few months ago. I have seen such an improvement in the texture of my skin especially the shrinking of my enlarged pores. No product has ever done that! Very disappointed in CVS for discontinuing.

    Reply

  26. We should all write/email Ulta Beauty, the biggest beauty chain that sells thousands of brands. It’s online and brick and mortar. Ask them to reach out to Salma Hyack!
    http://www.ulta.com
    1-866-983-8582
    I writing and calling this week!

    Reply

      • I contacted Ulta too, I have my fingers crossed they come through! It seems really odd we can’t contact Salma/Nuance directly. My curly hair is desperate & nothing else works like the Nuance products!

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        • HI Ladies, I just contacted Ulta too. I was so happy to find this forum. I am desparate to have these products back in action!!! I have tried at least 7 other “curl creams” and they just don’t cut it. Let’s bombard Ulta.

          Reply

  27. I just called Alta Beauty Supply (they have online and brick and mortor) and requested they get the Salma Hyack products. I told them her contract with CVS ended. Customer service said they would send it up to corporate. Yeh!

    Reply

  29. Just went in today to get the curl shampoo that worked so great on my hair and smelled wonderful I don’t know what I’ll do I’m beside myself!

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  30. I just went to get my favorite lipstick and found out at that time that CVS has stopped carrying the line. I just picked up one for a gift about a month back. I’m so very sad! Hoping we’ll hear good news soon that the line will be available somewhere else! ☺

    Reply

    • There are a few comments were people, including myself, are calling Ulta to make the request that they carry it. They are very nice about it, and if they get enough requests they might just do it!!!

      Reply

  31. Just went to CVS to replenish my creams and was sooo disappointed that the product was discontinued. I found a few creams but NOT at a discount. Angry that CVS did not notify us they were discontinuing the line even though I am a CVS beauty club member.

    Reply

  33. OMG, I am going to call ulta every day now. Let’s bring Nuance back! My hair is freaking out, as if it knows I’m down to the last few drops of curl cream…

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  34. Just discovered this website…SO happy to see all of you as upset as I am. Loved the AM/PM FACE CREAM (anti-aging, I believe). So…wondering if ANYONE has heard any news re: ULTA’s response?? I also will contact them. Anyone happen to magically find ANY of her products anywhere not mentioned in above comments?? Too bad Salma lives in Paris (tho lucky for her!)…if she lived in L.A., we’d have a much easier chance of running into her!!

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  36. I have been trying to find an alternative for the cleansing oil and so far nothing. I am very disappointed that the product is not available anywhere else. Has anyone found a similar product somewhere else?

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  37. I just found some of her beauty products at “Grocery Outlet” yesterday, if you have those stores near you, I’m not sure if it’s just in Oregon or not. They were each 4.99.. i had not used them or heard of these before since CVS isn’t really in Oregon.

    Maybe I better go back and try each of them and stock up!!!

    Reply

    • I left a comment here a year ago, but just found yours, Nina. Thanks for the tip on finding Nuance products at Grocery Outlet! I just wish I’d seen it sooner. Here in CA, I’ve recently found the Nuance body lotion, clay facial mask and pear body wash at Grocery Outlet. Sadly, I haven’t seen the face serum (which I covet!) or the honey shampoo/conditioner which my BFF is looking for. If anyone has a Grocery Outlet near them, I’d suggest they look there for Nuance products.. Not sure how long they’ll keep stocking them as it’s now been a year since CVS cancelled the line – ?

      Reply

  38. Every time I find a product that I love and works, they discontinue it!!!!!! I’m so upset……….I loved the anti-aging eye cream…..now wh;ere can I find it???

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  41. Then why does she have a website up on all the products, the whole thing makes no sense, there has to be a way to find out what the heck is going on with this product line

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  42. I bought Nuance shampoo online and realized that I bought the wrong kind. The Curls and Waves shampoo ks like no other and I use Fekkai, Top10, Matrix Biolage and Redken.

    I really think it would behoove Nuance to choose another vendor to sell their products- whether it is through Target, Ulta, etc. Do they have a publicist or contact person? Thanks for this thread.

    Reply

      • Thanks for the info; I’m surprised that CVS owned Nuance because they didn’t promote the product very well. Often when I went in to buy the product I couldn’t find it without asking for help. It was usually tucked away here or there and without any “Nuance” sign to help you locate the products. They were excellent products-I especially loved the hair care products and skin moisturizers. So if CVS does own the Nuance brand, I don’t see them bringing it back. So disappointed.

        Reply

        • Nan, I completely agree – I have a small stash of Nuance left that I bought during the brand’s clearance at CVS. I’m sad that they’re gone, because they were excellent quality for the price.

          Reply

  43. Any good news about Ulta Beauty’s willingness to resurrect the Nuance line of products? Truly fine products… Cannot find comparable replacements.

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  44. I rjust went to CVS.com website under Contact Us to request that they start selling Nuance line again.
    Hope others here will do the same. Fingers crossed!

    Reply

    • That was my favorite too! Along with the eye serum. Made those puffy bags disappear within a few minutes. I’m so bummed!!

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  47. I’m a lover of Nuance. Had moved from CA and now in Utah. I guess I’m way behind the times as I just ran out of eye cream I live. When I searched I thought I saw that Walmart carried it. I’m going to check there again. So sad that Salma has let go of the line. If her grandmother is still alive I think she’ll be saddened by this misfortune. If anybody has any updates please let me know.

    Reply

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jillcataldoheadshotI'm Jill Cataldo, founder of Super-Couponing® workshops and author of the nationally-syndicated newspaper column and video series "Super-Couponing Tips" enjoyed by over 20 million people each week.

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