I’ve been a fan of Menards rebates for many years — I honestly can’t remember which year I began doing these, but who doesn’t love things that are completely free after rebate? Unlike other rebates, I’ve also found Menards rebates to be very reliable. I’d mail them in, and a few weeks (and sometimes, months) later, a rebate check postcard would arrive in my mailbox.
Whenever a Menards rebate check arrives, I toss it in my wallet and use it to buy even more bargains and free-after rebate items. I buy a lot of the things I blog about in my Menards Deals of the Week matchups each week.
While some of my readers have commented that they’ve occasionally had Menards rebates go missing in the mail, I never had an issue with this until recently.
Between November and December, I racked up more than $200 in Menards rebate items — everything from motor oil to Christmas gift bags to laundry detergent, air compressor accessories, tool pouches, paint brushes, kitchen towels, and Ball canning jars.
Each week, I fill out my Menards rebate forms and put them in an envelope. I put multiple forms in the same envelope to save on postage, and as the rebate deadline approaches, I mail that envelope in. I also mail my Menards rebates at the post office versus leaving them in my mailbox — a little precaution that I somehow believed would “help” my rebate from getting lost in the mail.
You can check your Menards rebate status online to see when the rebate is received and processed. Menards’ site says to wait eight weeks before inquiring about a past rebate.
Back in February, my mom happened to mention that she’d received her rebate for the free Christmas gift bags that were advertised before the holidays. I hadn’t gotten mine yet, so I logged into Menards’ rebate status panel, and I noticed that none of the rebates I’d mailed in the same envelope as the gift bags rebates had been processed either.
I have always taken photos or made copies of my Menards rebates before mailing them in. I’ve never had to use these backup copies until now. If you read nothing further, please, please, take a moment to photograph, scan, or copy your Menards rebate receipts before you send them in. You should also keep your original, long-form, non-rebate Menards receipts from the same transaction. You will need these to file a claim if your Menards rebate is lost.
On 2/9/17, I contacted Menards via the customer service link at RebateInternational.com to let them know that I was missing rebates from November and December. On 2/10, they asked for the rebate numbers on each individual rebate receipt. These are the long numeric numbers below the barcodes on each rebate receipt which thankfully, I was able to provide because I had taken photos of them:
On 2/14, Menards’ Rebates International emailed a reply:
;Jill,
Re: Multiple Rebates
Currently, we have no record of the rebates in question. Please allow 6-8 weeks, from mail in, for your submissions to be received and completed by our processing center.
Thank you for your patience.
I’d emailed these rebates on 12/1/16, so more than eight weeks had already passed… and I knew there was “no record” of them because they weren’t showing up in my rebate center either. Uh oh. I sent a reply to this effect, and on 2/15, the rebate department asked me to mail them a copy of my original purchase receipt for these items.
As these spanned multiple receipts, I was looking around my house for all of my old receipts that went with these transactions. I found them and mailed them off to Rebates International. Of course, I made photocopies of these, and I mailed them with a tracking number too.
On 3/13, I received a reply that my rebates would be processed based on the information I’d sent! I was relieved, as again, this was over $200 worth of rebates that I was not expecting to lose, or even worry about. (Again, I’ve had such great luck with Menards rebates until now.) I logged in and saw at the top that my very large rebate had finally been processed.
Today, 3/21, my Menards rebate check finally arrived. All of the November and December rebates are accounted for, and some of my recent rebates for other items were combined on this same rebate check.
Based on this experience, I’ve decided I will be sending all of my rebates with tracking from now on as a precaution. If you wish to do the same, I can share that a 6″ x 8″ bubble envelope costs $2.67 for postage with tracking. It’s cheaper to send these in a padded envelope with tracking than it is to send them via Priority Mail (which is $6.65.)
Any piece of mail over half an inch thick is considered a “parcel,” and parcels sent first-class come with free tracking. You don’t even have to use a pre-padded envelope– you could stick a piece of bubble wrap or foam padding inside to get the thickness correct, as the thickness is what makes it qualify as a trackable parcel.
I’m also keeping a manila envelope with my postal supplies specifically for storing my Menards rebate receipts until each rebate has arrived. I’m writing the date I mailed each rebate on the back of the receipt. Once the rebate check arrives, I’ll be able to pull the corresponding receipt out and toss it, but I’d much rather have them all in one place from now on — just in case.
Gina says
The whole process makes me jittery. I mean a check in the form of a postcard? I wish Menards would come up with something safer and better, like a debit card, they would add the money to.
Coupon Maven says
I know. I do wish they came -inside- an envelope, but I know postcards are cheap to send. I wish, at least, that the dollar values of the rebates could be concealed somehow.
I’m relieved that I finally got the balance of my rebate, and while I’ve never had a problem prior to this one, I did not like the thought of losing more than $200 in rebates if I hadn’t kept both photos of my rebate receipt numbers AND the original receipt.
One of my readers once got a 5-figure rebate for construction materials! It amazes me that came on a postcard.
Paula Justen says
I just got a rebate of $150 hidden inside a tear open post card. NO SIGN it was from Menards. Gosh with the add on the front I almost threw it away😱
Kathy snodgrass says
Hi my name is Kathy Snodgrass I sent a rebate in it was 417 you guys said that you sent it out on 6 22 2017 for $290 I did not receive it I need to find out what I need to do to get my rebate back thank
Coupon Maven says
Kathy, please contact Menards directly through their rebate center. My blog is a personal blog — I do not work for Menards.
Rob says
We’re still waiting on our rebate.
We remodeled our kitchen.
Thousands of dollars.
That was early June.
We still haven’t received it.
Might just have to take our business elsewhere.
Unhappy long tine in the hundreds of thousands dollars customer.
Susan or Tim Barnett says
We have never got our rebate and it’s been since feb or March 2017 , we had bought hard wood flooring and should of got around $100.00 back…I have called Menerads and the oissed off cousmer and still haven’t gotten nothing not even a email …I truely believe they should put them in a envolpe or a debit card like rural king does…
Leslie says
I have not received my check that was processed on 11/11/17. I have emailed the rebate center 2 different times and they will not respond.
With service like this I will do my shopping elsewhere.
thomas kelm says
Mine was processed on 12/9/2017and to this day I still have not received
Susan or Tim Barnett says
We had bought wood flooring at Menards sometime in Feb. or March and still have not ever received or rebate., it should of been around $100.00….I would really appreciate if Menareds would send our rebate in a envolpe or a debit card, we would just like to get our rebate!
Jogazalubru says
Since they are transferable someone or even the postal carrier probably sole it from your mailbox and signed your name.
The cashiers don’t care, it’s not their rebate.
Leslie says
What does the actual rebate checks look like? I have yet to receive Mine and it has been processed
Nancy Hessler says
Leslie, The Rebates are in the form of a folded-in-half card stock. The print on it is like what is shown in the pictures above. It looks like a post card which you open by separating the two, stuck-together sides. Usually there is some sort of advertising on one side and your name and address on the other, for mailing. Sadly, this ‘postcard’ can easily be mistaken for junk-mail and thrown out. Prior to the new, folded in half, post card rebates, I’m surprised that more of them didn’t get “lost in the mail” as mail carriers could easily see the value of the rebate, and accidently ‘lose’ them in-transit. I don’t know about your mail service, but mine is quite questionable.
Paul heitkotter says
I have had 3 rebate post cards stolen this year already. I get informed delivery from USPS daily and guess what. It’s like advertising to the USPS here’s your extra cash for the day.
I contacted Rebates International and they didn’t seem concerned about mailing in a plain envelope.
It’s not advertising when the only ones that see Menards or Rebates International are the postal people and the addressee.
Curtis Payne says
Lately my rebates have been returned super fast, sometimes in under 12 days, but my last envelope was mailed over a month ago & I am starting to get worried. I will be more cautions in the future with my receipts & will scan everything before I mail
J.R. says
I’ve been doing Menards rebates for many years. I think they’ve messed up twice, once relatively recently. I had sent in 15 rebates and they only sent me 14 on the postcard.
I scan ALL my rebate forms & receipts before I send them. I contacted them and attached the missing scan page. The missing rebate came with my next batch of rebates.
I also scan the rebate checks when they arrive. I match the scans up and transfer them to my “received” folder, leaving only the pending ones in my rebate folder. I do this for ALL rebates from any source, not just Menards.
I haven’t seen a need to spend the extra cost for a tracking number. Maybe if I had the 4 digit rebate, but I regularly have them in the $100-200 range. Certainly not for a $4-5 rebate.
Processing time seems to be a bit longer than it used to be. I’ve never seen 12 day turnaround. I seem to be running a bit over a month recently.
dancingwolves says
What do you mean “mailed them with a tracking number”?
Coupon Maven says
I sent them with a tracking number versus just putting a stamp on the envelope. I use Stamps.com to print postage at home, so I just selected postage for a small parcel with tracking. You can ship it this way at the post office too — it just costs more than a stamp. Priority Mail automatically gets a tracking number too. Then I can check USPS.com with the number to know that the rebates were delivered to Menards’ rebate center.
coupondad says
How do you justify the monthly cost of stamps.com? Just wondering if there is a deal there to. thank you!
Coupon Maven says
I use Stamps.com for my business — it is $15.99 per month, but I also get discounted Priority Mail postage on the products I ship, so it’s kind of a balance. (I do separate my personal mail from my work expenses, of course.) The biggest savings is time, as I don’t have to wait in line at the post office to add postage to dozens of packages. I can just drop them off and leave.
Brandy christman says
If you have a pay-pay account, they offer the “multi-order shhipping” it is the practically the same as Stamps.com but without a monthly fee. I pay $2.67 for First-Class for items I ship under 8oz, $2.77 8oz-11oz and that includes tracking as well. The USPS for anything under 8oz First-Class with tracking is $3.00.
The best part…. I don’t have to leave my house to stand at the post office multiple times a week and my Post-Master picks up my packages.
RUDOLPH R PIOTROWSKI says
I RECIEVED A MENARDS REBATE IN MAY. I USED AROUND $18.00 OUT OF $AROUND $63.00. BEFORE I COULD USE THE REST OF THE REBATE I LOST THE CARD. IS THERE ANYWAY I COULD GET THE DIFFERANCE APPLIED TO A NEW CARD? THANK-YOU!
Coupon Maven says
If you log into the Rebate Center section of Menards’ site, it will show you the number and balance of your partially-used rebate. I would suggest using that specific rebate information to approach them & see what you can find out.
Samuel Thomas says
we bought items in May on the 11% rebate, have to say did not scan rebate form. it says rebate form 417 was printed for our stuff on reciept that I see. I know we sent it in but I see no place that it was recieved in recent rebates turned in. Tring to check on it, I have now way of putting in a rebate number they ask for. And I don’t know how or where I can talk to a real preson. Found this hope you can help. have reciepts but that all.
Kevin Rahe says
There is an FAQ on the rebate status site that informs you what to do in a case like yours (which was also the same situation I was recently in). You should get results as long as you still have your original receipt.
Kevin Rahe says
I recently had a Menards rebate go missing. It just happened to be about the largest one I’ve ever submitted – almost $50. I sent them an inquiry and after providing them with a copy of my original full receipt, they’re sending the rebate. For whatever reason it was never in their system. If they’re not be dishonest, then my next fear is that someone is hijacking rebate submissions before they get to Menards’ processing center and re-submitting them in their own name. To guard against that, I’m going to scan all future rebate submissions, then enter the rebate receipt serial number into their rebate status site to track them. That way I can tell if they’ve received my rebate but are planning to send it to someone else – i.e. a criminal.
Babs says
You can reprint your orginal receipts at most Menards stores if you happened to pay at least a portion of it by plastic. The machines are typically located near Customer Service. You just slide your card, and it will pull up your transactions on that card for the last three years or so. Comes in handy if you need to make a return or if you need another copy for a rebate dispute. Just FYI.
tracy Netherton says
I have just had the same exact thing that happened to you – happen to me. I just received the email from the rebate center today telling me to wait 6-8 weeks – that they had no record. This really made me mad – because it’s just a generic, prolonged reply….it has already been 8 weeks and they know this because I gave them this information. I do have copies because just like you – it was a large rebate. I’m not happy with Menards – the mail just makes it harder to get your rebate and they can always just tell you they didn’t receive it – even if they did……. Lowes recently started doing their 11% and it’s electronic – I get their rebates within about 3 days in my email – switching my shopping to Lowes – just don’t trust Menards any longer.
Jessica says
I completely agree! I do love Menards rebates, but it’s becoming more of a hassle than it’s worth to me. If the only correspondence they will do is via email, then why not have their rebates be able to be electronically submitted? Seems kinda backwards. I personally would rather shop at Lowes or Home Depot for the simple fact that I can call and actually talk to a real person. Not have to only email.
Kelly says
Once the rebate is mailed how long does it typically take to arrive? Mine is showing mailed on 6/28/17 but I don’t have it yet. Should I be concerned? This is my first time taking part of one of their rebates.
Coupon Maven says
They say to allow 6-8 weeks for them to arrive. I actually just got one today, so I logged in to see when it was processed. It says it was mailed 7/7/17 and today’s the 14th, so this one took a week to arrive.
Kelly says
Right, but I wonder if it 6-8 weeks to process, which it’s been about that long. coming up on 3 weeks if it was mailed on the 28th of June.
J.R. says
The real question is not how long from processing to receive, but how long from when you mail the stuff in until you receive it.
It used to be less than a month, but lately it’s been slightly over a month.
In addition to scanning everything I submit, I keep a spreadsheet with all the rebate amounts and total listed. Then when I get the check I scan that and move the scans of the submitted material to a backup folder.
I batch things up, submitting a whole stack just before the oldest deadline. Right now I have rebates from 3 purchases in my stack by the scanner. They need to be submitted around the end of the month,. I’m sure I’ll have more next week.
Michelle l says
I also show a rebate was processed on 6/28 (for $109) and today is July 20th, I am worried it got delivered to someone else’s mailbox. Especially since I received a rebate today for $52 that was processed on 7/14. So am I to believe that one “processed” on 6/28 still hasn’t been mailed yet, but one “processed” on 7/14 over 2 weeks later was delivered today. Anyone else have this issue??
Coupon Maven says
I would suggest contacting Menards’ rebate division directly to ask about this. I was in the same boat wondering about my lost rebate, and that’s when I signed up for Informed Delivery with the USPS so I could get an email detailing what -should- be delivered each day. I breathe a little sigh of relief now when I see those Menards rebates show up in my email, as I know to go get them right out of my mailbox.
kelly says
I just signed up for the Informed Delivery, but I plan to call on the rebate that I haven’t received. Thanks for the info on the USPS.
katie says
I am still waiting for a $70.00 rebate from when I mailed all of my information in at the beginning of March 2017. I have inquired about it because it was originally mailed out on May 16th and we never received it. Then when I contacted the rebate center, more than once may I add, they stopped a payment on the rebate and re-issued me another one on June 20. It is not July 21st and I am still waiting for it. It shows the rebate online and that it is valid and was mailed off, but yet I am still waiting for this one. In the same envelope I mailed another rebate, which was sent out May 27th and I received it the second week of June. That is why this one has me extremely worried. My husband and I have held off buying items to finish our bathroom remodel because of this….. I have been waiting since May and my patience are about up.
Gary W. Couchman says
A few months ago I purchased six patio chairs from the Chesterfield, Mich. store. Each chair was $19.99 and had a $10.00 rebate for each one. My wife filled out the rebate form and mailed it in. We have not received the rebate and are wondering why not. Can someone look into it?
Coupon Maven says
You will need to contact Menards directly: https://www.menards.com/main/rebates.html
They will need copies of your original receipt or copies of your rebate receipts to re-issue it.
Phyl says
I have been going back & forth with the so called manager at Menards rebate center. They seem to pay whatever they feel like paying on the rebates. I have kept copies also and sent them in for a second time and still not received payment.. I have contacted the Better Business Bureau because they are cheating the customers.. They should just give the customers the rebate when they make the purchase. It would save the customer and the rebate time and money.
Gary W. Couchman says
We enjoy shopping at Menard’s and will continue to do so.
Pat says
You won’t enjoy it the next time you don’t get your rebate.
Judy WILLIAMS says
On 4/24/17 I purchased 2 underlayment pads for our kitchen floor project and sent it in on 4/25/17. Purchase price was $24.97 for each roll. The rebate form was sent #227 for them both to be free for both purchases when paid for. Have not received rebate merchandise credit form yet. It has been 8weeks and longer than that . also tracking results through Rebates International and no mention of it being processed. Have received other ones that have been purchased after that already. Total rebate should be $24.97 x2 = $49.94 should be receiving back and have not received as of yet! Would appreciate a response. went to Menards where I shop at and the girl had no phone #to reach customer service dept[main office] to speak to someone in person. Was not too happy about that!
Bonnie says
I sent in a rebate on may 19, 2017 rebate number is 5835 also rebate 0417 it was a Proscan 19 in. LED TV for $99.00 sent it two separate rebates
Ref.. # 095505191042
have not received the rebate yet
095505191042
Bonnie Smith says
I accidentally unscramble didn’t mean to
Tracy says
I checked status of my menards rebate. It says was issued on July 27. Does that mean it’s mailed or just issued. Sorry first time rebate user.
sasch1432 says
You guys are looking at rebate certificates not initially reaching you–I’m actually wondering if there is any way for Menard’s to reissue one Ive received if they know a rebate wasn’t cashed. I’ve been saving some, including one for approximately $65, for some cabinet pull out shelf hardware. ANYway I finally put the certificates in my “coupon envelope” which I dangerously carry to any of the many grocery and superstore I frequent. Well now the envelope is gone, I assume left under that plastic flap in a grocery cart, for possibly two weeks. I don’t even know what store it might be at. Of course there’s still a chance its in the house somewhere. A friend suggested just asking at Menards But I can pretty much tell from reading these stories, if I don’t find the certificates, I’m out of luck. (Scott in Chicago area)
gilbert rottmann says
I am concerned my rebate for $33.20 is lost in the mail. The rebate site says it was processed June 28 but it is now August 11. This was for two rebates #460 & #417. I am hoping someone can help me get my rebate.
Thank you …
Gilbert Rottmann
Jacqueline A Whiting says
I currently have 9 outstanding rebates as we are currently building. Noticed that they don’t mail in the order received as I have gotten rebates back in a few weeks but sit here waiting for the lsrger rebates that we purchased first. There is 1 that has been sitting in processing for over a week. Apparently they have slow computers.
terry chance says
I have lost my rebate receipts is there anyway I can recover them
Coupon Maven says
If you paid with a credit card, you may be able to reprint your receipts at the kiosk in store. If you paid with another method, probably not.
J.R. says
You can reprint receipts at the kiosk for returning items, but it doesn’t reprint the rebate receipts.
I’m not aware of any way to re-print the rebate receipt itself. I keep mine in a safe place!
T.J. Odendahl says
My Menards rebate owed to me is 150.00. They have claimed to have mailed it 3 diffetent times now with it never showing up. Sure seems like a scam to me.
I have turned the whole ordeal into the Better Business Buruea and I Will shop somewhere else from now on. Ridiculous. No way it got lost in the mail 3 times. All my other mail shows up just fine.
Jeff Jarecki says
Purchased items on 7/3, it’s 9/18 now and I still have not received my rebates. I complained a month ago and they “canceled the check” and reissued. It’s been 3 weeks since then and I still have not received. There is NO phone number to call someone at “Rebates International” and when I asked for one via email, they said sorry, postal mail and email correspondence only. I called the manager at my local Menards and they basically said their escalation procedure was just to send an email just like I do to get assistance and there was nothing they could really do. I like menards for their selection, but I will never be swayed by another rebate offer again. And since my local menards is 45 minutes away and my local Lowes is 10 minutes away, it just won’t make since to continue giving them business when they allow this kind of behavior with their “Rebates Partner”.
FYI, look up Rebates International and BBB….It’s not pretty and now I see why
rob kabob says
I emailed them to tell them how much i hate their rebate system and the hassle of mailing them in etc. I no longer shop there as much since there a HD right down the street. Plus, HD now has an 11% rebate to compete with Menards, and the best part??? You do it ONLINE!! Go to HD’s rebate site, enter in your receipt info and that’s it. Like easy peasy! No writing on these tiny lines and forms, tracking down envelopes and trying to find a stamp!
And Lowes does it too. Isn’t it amazing to think you can fill out a rebate online? haha
Faye Tangery says
I still have not received my rebate for lawn mower purchased June 4. 2017. Order ESCB34513 $371.42.
Can you help me?
Thank you.
Coupon Maven says
This is my personal blog, where I discuss money-saving and shopping topics. I do not work for Menards.
PETe says
I spent just under 7k in one week updating my house. The rebate status says a 700 dollar rebate was issued August 2nd but I never received it. I am now reaching out to them but as others have said the rebate should be digital. These paper rebates are easy to lose or be stolen.
Loretta Ruskey says
I am still waiting for my rebate for 5 lanterns I purchased months ago , Evidently someone took same as they are not sealed in a envelope.I have been shopping at Menards for years and am wondering why refunds are so easy to use by anyone. I have other sent other rebate forms and hope I receive them.
JVanne says
Same problem. No rebate showed up, no phone number to call, replies to emails go unanswered. Very poor, and makes the whole sales initiative utterly useless
Kelly Thiemann says
I am doing a mail-in rebate and tore off the bottom piece to put in with my rebate paper and I can’t find the bottom of the receipt anymore can I still put the regular receipt in there and receive my rebate or am I Sol?
Coupon Maven says
I would make a copy before you do, and then include a note that the bottom of the receipt was torn off. When my rebate went missing, they were able to reconstruct what I was owed frommy original receipt.
LISA says
I have had more of those postcard rebates lost than I have received. The postcard format plus we have AWFUL mail service makes it virtually impossible to actually get the rebate.
robert d williams says
checks#4686 issued 7-15-2017 / check#9937 issued 8-9-2017 have not received neither
Billie Wesson says
What number did you call my rebate is incorrect and need to find out how to fix it
carol corey says
carol corey
checked status of rebate and found out nov 11 2017 check #1303 was issued for rebate #1457 i have still not received it!
Kara m. says
I guess so many think that you are associated with the rebate system because this is one of the first links on a web search. Thank you for your blog post. I learned there is no one to call and you can’t visit the store to talk about rebates…it’s all email to Rebates International.
I tracked my check on Reb. Int’l. and found the amount, check number and when it was issued. I didn’t receive it (from Aug thru Dec is much more than 8 weeks) so I emailed them with all the information I knew. They’ll be voiding that check and reissuing one..
Works for me!
Marc Donaldson says
We are due around 400 in rebates from some dock floats purchased in March. We have corresponded with them many times and get e-mails such as check was issued, must have been lost in the mail and so forth. Last e-mail from them says check will ship in oct-november 17. Still waiting – like it might ever come. Based on what I have read on internet, little dollar amount rebarts are sent, larger ones always seem to get “lost in the mail”. Yeah, right! I January I am going to file a small claim suit against them for fraud seeking treble damages. I will use service by sherrif so the complaint doesn’t get “lost in the mail”. I now use Lowes and Home Depot. I haven’t seen them use this sort of deceptive practice.
JERRY HOBICK says
did not receive my full price adjustment sent in on 10/18/17 how do I proceed
brenda gabbard says
how do you apply to get a lost rebate back moved and didnt recieved
Kristie Kremer says
So your saying it took like a week after they sent the lost one again … Because I’m going through the same thing now …
menards suck says
just inquired to them about a rebate i should of received. Was told it was issued and used at a menards that was further away from me. Was also told that there is nothing they can do but for me to call the police. Last time i will do these rebates at menards since anyone can use it and they won’t do a thing about it.
Deb Hamilton says
How do I contact the manager of the Menards Rebate Center? My check was sent to an address that is forwarding our mail and it was never forwarded to our current address? It probably was returned to sender instead of forwarded to us.
Thank you
William says
I have lost or missed places my rebate
Cheri says
I know this is an older post. But I wish Menards would do like Lowes and just email you the rebate. Plus you can just download all the information and no mailing what so ever. Really easy. Or you can choose to mail the items in and receive a credit card like rebate from them. Maybe Menards will do this eventually. Our son used Menards when he build his pole barn. He received the rebate just fine and it was alot of money back.
Steve-o says
Menards should just knock the 11% off at the checkout, people will return for those kind of prices. Instead, they are betting that not everyone will bother with the rebates or will be cashing them in. Any schmuck can steal them out of the mail, because Menards does not check people’s identification and the rebates are obvious to people that know what a Menards rebate looks like.
Bg says
Why don’t they just give you 11 percent off at the register. Instead of all the rigmarole. I have also not received my rebate. And I didn’t make copies of the receipts . So tuff luck is what I was told.
KEITH MORRIS says
I turned in two rebates at the same time. I received one a week ago and still have not received the other. I spent around 1600.00 and have not received that rebate. The 26.00 rebate came for the 200.00 and sum I spent. How do I check on the other rebate I was suppose to get.
MIKE TETRAULT says
SENT E-MAIL YESTERDAY ABOUT A REBATE SAID NOT RECIEVED FOR 750.58 FORM 5559 MAILED JAN. 27,19. WOULD LIKE AT LEAST A RESPONSE. NOT HAPPY. SPENT OVER 12,000.00 WITH MENARDS ON THIS PROJECT ALONE. THE LEAST YOU CAN DO IS RESPOND.
John Dee says
I also just had a problem with a missing rebate (was received and check sent) which I was researching before trying to get this straightened out. I too take pictures of my rebates and mark the date sent in. I am very surprised that a multi-hundred-dollar check is sent in such an insecure way. I once bought shingles for my house, including sky lights, and the rebate was over $500. Took it to the store and Menards never asked for ID. I guess they are very trusting and/or this happens so seldom that they can eat any lost cost.
Peter Bonnell says
I am having the same issue. The BBB has over 80 complaints about RI and assigns them a C rating.
In reading the complaints, it appears there is a pattern of the company processing the smaller rebates but “misplacing” the larger ones. I made copies of all paperwork and send using stamps.com so I can see the date sent and verify the correct address. Still waiting to hear back from customer service.
Hans Mouritzen says
I have four rebates coming and they are all well over two months old. As far as I am concerned, their program stinks to high heaven. Over the years I have sent in many, and received one single check only. One! Tomorrow I am meeting with the Minnesota Attorney General’s office and file an official complaint. I have pictures of everything, included the addressed and stamped envelopes. Time to put an end to this charade.
Boyd kastning says
I sent my rebate back in February 26 I still have not got my rebate I went to the store where I bought the item they said to contact you I have my receipt but no rebate on it do you want me to take a picture to show you so I can get my rebate money back
John Toone says
Over the last year, the tracking results shows that 9 rebate #’s and 5 “checks” have been issued that we have not received or have not been redeemed. Menards is not a convenient store for us because there are not that many and are far from our house. Lowes and especially Home Depot are closer. The latest tracking results shows along with the rebates, they display the redeemed date which is blank if not redeemed. If you shop infrequently at Menards, you can forget that you have a rebate credit card if that is what they are doing now. If the rebate letter is a post card that looks like junk mail, that can be thrown out by accident. I have just sent them an email indicating that we have not received 5 rebate checks which their chart shows that they have not been redeemed. We will see what happens. For us, this is about $140 of rebates.
sonny mumford says
QUIT THE MAIL COST 55 CENTS TO MAIL ON A DOLLAR REFUND 45 CENTS TO THE GOOD, , WISH FOR ON LINE , NO POSTAGE OR LATE EXPIRED REBATES WAITING TO GET ENOUGH REBATES TO JUSTIFY POSTAGE
Eric M KORETZ says
I have rebates that never arrived and rebates international does not contact back. When calling menards they say they are running slow because of covid 18. Its been a month and still no reply by them. They are not worth the effort and will never go back. Home Depot Is a much better store
keykey says
Rebate dispute? where is that? They have yet to return my email about a lost rebate. They will accept a receipt without the rebate at the bottom. At my local stores. you only get a rebate at the time of your purchase. Reprints do not have rebates on the bottom. :-( I think they should change that. I am thinking about returning everything i purchased!
Jeanne Calvin says
First time had a large rebate coming to me 200 dollars. Never showed up. Contacted them and just got a reply to send the rebate number. My husband did not make copy of rebate. So we are screwed. Are rebate numbers the same number for everybody during the time period? My was for week of 9/07/20…??
Dennis Robbins says
I have sent 5 or 6 rebate tickets in from November of last year and from and up tp May or April of 2021 and and not received any form of rebate.
Julie says
My husband didn’t save the original receipt wen he went to Menards last. Is there any way to get a rebate receipt to submit? I reprinted the receipts at Menards the other day, but it says they’re not valid for rebate submission 🙄
Katie says
What happened with this – same situation here
Lisa says
To keep others from stealing then cashing the rebates in the mail, the rebate check and the receipt of purchases should have a matching number. The cashier would need the number on the rebate and the number on the receipt. The customer would have to keep his receipt. The thief would not have both numbers, since he/she doesn’t have the purchase receipt. Seems like an easy solution but you can’t lose your receipt.
Comotoes says
Personally, I think Menards “Rebate” is a scam. Just use a Discover Card cash-back credit at other home stores and get 10% off UP FRONT (not just in merchandise from the same store). Then, do you think if they really wanted you to use it they might make it easy to do so (ie: scan and download and get your “rebate” the same way)? No. Jump through 17 hoops and snail-mail it in (so they can claim it is lost) and sit and wait while they hope you forget. No, my friends, they are enjoying watching you chase your tail.
Evelyne says
My problem is I mailed several rebates during covid and one of them was probably stolen from my mailbox or lost because I never got it. How do I get that back? Can they track if it’s been cashed?
Deborah Tanner says
I signed up for US Post office to send copies of my expected mail last year. On June 26th, my awaited rebate was on its way per the photocopied notification. It has been a week and my rebate never arrived. Subsequent copied mail has arrive the day after I am notified. I’m retired and was depending on receiving this rebate which was needed after speeding over $700. in home improvements.
Menards says there is nothing they can do and to contact Rebate International, so that is my next step. I’m very disappointed in this process and will probably shop elsewhere.
Ronald McMiller says
I never received my rebate