This week’s syndicated Super-Couponing Tips column is entitled “Proprietor’s perspective on dealing with expired coupons.” Here’s an excerpt:
Not everyone reacts peacefully when an expired coupon is declined. Check out this eye-opening email from a store owner: “I am a small business owner/operator who advertises store and manufacturer coupons for our business. We also accept competitor coupons. We audit each cashier’s drawer at the end of their shift to make sure there is integrity with coupons and our employees… Although we aim to please, unfortunately that is not always the case.”
Read this entire column at NWItimes.com.
My Super-Couponing Tips column appears in newspapers around the country to a weekly readership of over 20 million people! Learn more about my column’s syndication at this link.
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Greg donahoe says
Thanks for sharing this Jill. All of us who use coupons (more smartly thanks to you!) need to understand the manufacturer’s and retailer’s perspectives. If coupon use isn’t mutually beneficial, there just won’t be coupons to use.
Pat says
I’ve worked for a large retail store for more than 5 years. Cashiers need to feel empowered to look the customer who has the expired coupon right in the eye and say, “If I honor your coupon, I could lose my job. You don’t want me to lose my job, do you?” If a stronger response is needed, they can say, “If I honor your coupon I could lose my job. I am not going to do anything to make me lose my job.” Most people back down after this type of statement.