Earlier this month, we spent a long weekend in Florida visiting friends and going to Walt Disney World.
Like many tourists, we rented a car to get from the airport to our destination. Having done this drive on previous trips, we knew we would go through one toll plaza before we got to the hotel. Our rental car company said that we could use the car’s onboard toll transponder for $10.00/day, but we declined that service and said we’d just pay the toll.
As we approached the toll plaza, there was construction around the booth, and a large digital sign said “NO TOLLS DO NOT STOP.”
So, we didn’t stop. I was in the passenger seat, and I had the idea to snap some photos of the sign.
Once we arrived at our hotel, we turned our rental car in, so that car never went on the highway again.
A few days after we returned home, I received an email from Hertz:
Of course, I immediately called Hertz to tell them that the one toll plaza we drove through had a big sign stating that they weren’t collecting tolls. The rep I spoke with said that the charge could be reviewed if I had photographs supporting my case!
Luckily, I did.
I emailed these photos to Hertz, and today I received a reply:
If I’d been the driver, I wouldn’t have tried to photograph these signs as I drove through, but it does make me wonder how many people are unable to fight a charge like this without proof they didn’t intentionally avoid paying the toll.
These pictures were worth $8.45!